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Retail technology innovation of the week: Nespresso UK HIVED brew up sustainable delivery experience — Retail Technology Innovation Hub

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Retail Technology Innovation of the Week is a series brought to you by RTIH and sponsored by 3D Cloud, highlighting stand out deployments, launches, and initiatives by retailers and tech suppliers.

Every week, we will showcase forward thinking tech plays that have impressed our Editor and the Retail Technology Innovations Report judging panel, alongside the publication of the 2024 report.

So far, we’ve flagged up sterling work being done by Ocado Retail, Decathlon, Lacoste, Downtown Spirits, TalkShopLive, Huck’s, Rovertown, Wing, Nobody’s Child, IKI, Pixevia, A.L.C., Archive, Therabody, Outform, Kingfisher, PMC, Boots UK, Ocula Technologies, Grace O’Malley Irish Whiskey, Metacask, Ikea, Carrefour Belgium, Matalan, and McDonald’s.

And this week we’re focusing on Nespresso UK, which has partnered with HIVED, an all electric delivery service, on sustainable coffee orders in London.

The aim of the tie up is to enhance the customer experience while notably reducing carbon emissions.

Nespresso customers can now track their orders in real-time, receive live updates, and access instant customer support through HIVED’s platform.

The partnership will seek to reduce carbon emissions by up to 76% per parcel, potentially saving over 10,000kg of CO2 emissions monthly across approximately 60,000 Nespresso deliveries in London.

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