Thousands of UK bank customers have been hit by payment problems affecting some of the biggest High Street lenders.
HSBC, Nationwide, Barclays and Virgin Money have all been affected by issues with the system which operates payments been individuals and firms.
Many customers have complained on social media, with some saying their salaries have not been paid into their accounts.
HSBC said on X it was aware that customers were “having issues accessing personal online and mobile banking”.
Nationwide told the BBC it was aware of “third-party payments issues impacting some providers, including Nationwide” which had “delayed a small number of payments”.
The building society said on X that some customers had not received salary or pension payments. Virgin Money reported similar problems earlier on Friday, but said they have since been resolved.
HSBC said on X: “Our IT teams are working hard to get these services back to normal. You can still authorise online card purchases via SMS.”
The bank added that it was “really sorry” about the issue.
In response to frustrated customers replying to the post, the bank said understood their frustrations and that it was “working hard on a fix”.
“Once we have more information, we will provide an update on our social media pages.”
Many customers said physical branch closures meant they now had little or no access to services.
Meanwhile, Nationwide told the BBC it was “aware of a third-party payments issue impacting some providers, including Nationwide”.
“This has unfortunately delayed a small number of payments, which we expect will be processed and paid later today.
“The overwhelming majority of payments were processed as normal. All other services are working as normal.”
In response to complaints to its X account, it said it was aware “there is a delay with some customers receiving their salary or pension payments today”.
“These payments are being processed, and will be paid into your account today,” it added.
Customers of both banks were particularly upset by the timing of the glitches, with the last Friday of the month being when many people have to pay bills.
“My bills are bouncing and I can’t pay for a train ticket I need in the next hour,” said one customer.
Another said customers deserved compensation for the “inconvenience on people’s pay day”.
“We all have bills to pay,” they added.
This is not the first time either companies’ online banking services have been hit by problems.
Nationwide customers faced similar issues in March, while HSBC customers suffered an outage lasting over 24 hours in November.
