Teleperformance, the global digital business service provider, has chosen Bruntwood Sci-Tech’s contemporary workspace and leisure destination, Bond, for its new UK headquarters.
Bruntwood SciTech is a joint venture between Bruntwood, Legal & General and Greater Manchester Pension Fund.
Headquartered in France, Teleperformance is a publicly-listed company and world leader in digital business services, employing more than half a million people across 100 countries.
Specialising in digital customer experience, AI, cloud services, data security, and transformation, it provides consultancy for a range of industries including retail, financial services, government, automotive, e-commerce and travel sectors.
The firm is opening a new central Manchester hub, taking 24,000 sq ft across three floors of the recently transformed Bond building, providing a regional HQ in the heart of the city, including its own dedicated entrance.
This location enables Teleperformance to benefit from Manchester’s highly skilled talent pool, accessed through Bruntwood SciTech’s well established university and alternative training partnerships as it looks to boost and grow its workforce.
Teleperformance will use the base to work with clients across different industry sectors, as well as hosting employee training and client events supported by the market-leading amenities on offer.
Bond is a Grade II-listed, former 19th century Victorian bank, which Bruntwood Sci-Tech transformed into a modern workspace in 2023, designed to support innovation-led businesses.
The refurbished building includes four floors of state-of-the-art workspace while preserving and restoring the building’s impressive original features and rich heritage, such as the palatial double height banking hall and second floor dome room.
With Teleperformance locating to Bond, all 50,000 sq ft of workspace in the building is fully let, just 10 months after work on the site finished. Teleperformance will be joining businesses including global data technology company, B-Corp architectural firm Bennetts Associates, SafetyCulture and global corporate payments company, Corpay.
Karl Wise, Executive Director at Teleperformance, said: “The building will act as our UK innovation hub where we will showcase some of our market leading customer experience technologies, insights and processes.
“We have been operating in Manchester for over 10 years so know the city well and believe it is one of the country’s most dynamic and influential cities, both culturally and economically while additionally having a thriving digital and tech scene.
“We see it as important that Teleperformance is part of this and being part of Bruntwood’s SciTech portfolio is a perfect fit to support our UK and international growth strategy.”
Joshua Hancock, Associate Commercial Director for Bruntwood SciTech, said: “We are committed to building city-wide ecosystems of like-minded businesses who can collaborate, grow and thrive.
“Teleperformance is a perfect example of how we are doing just that by bringing in globally leading brands with big ambitions.”
This latest announcement comes a year after Bruntwood SciTech announced an additional £500m investment into the science, tech and innovation sector and welcomed the UK’s largest local government pension fund, Greater Manchester Pension Fund (GMPF), into the joint venture to support long term, patient capital playing a crucial role in the growth of the domestic innovation sector.
Today, Bruntwood SciTech has £314m of investment currently under way across Birmingham, Manchester, Leeds, and Liverpool, and is bringing to market 1.45 million sq ft of state-of-the-art workspace for innovation-led businesses for start-ups through to global HQs.
