Sainsbury’s has announced a seven-year agreement that expands the UK grocer’s more than 20-year strategic partnership with NCR Voyix.
Sainsbury’s is upgrading its checkout technology by rolling out the NCR Voyix Commerce Platform, Point of Sale solutions (PoS) and self-checkout systems to 22,500 checkouts across its supermarkets, convenience stores and petrol stations.
Leveraging NCR Voyix cloud technology, it says it will be able to help speed up the customer journey by receiving real-time data and analytics while harnessing artificial intelligence (AI) for sales analysis, estimating future store performance, colleague productivity and cash management.
The new platform will enable colleagues to approve transactions remotely via tablet, speeding up the checkout process and enhancing the shopping experience. Additionally, the self-checkout systems, powered by AI technologies, will deliver personalised promotions tailored to each customer.
Clodagh Moriarty, Chief Retail and Technology Director, says: “Our commitment to unbeatable quality food and great service, whether in store or online, is strengthened by NCR Voyix technology.”
“NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimising product management, sales forecasting and store efficiencies. This is driving us to the next level and delivers for customers, colleagues and shareholders.”
